PRIVACY POLICY

This Privacy Policy provides information about how we collect and use personal data during the use of our website.
Personal data means any information relating to an identified or identifiable natural person. In particular, this includes information that enables us to identify you, such as your name, telephone number, address or e-mail address. Statistical data that we collect when you visit our website that cannot be associated with your person, does not fall under the term of personal data.

1. Contact Person and Controller
Contact person and the controller of the processing of your personal data when you visit this website in accordance with the basic EU data protection regulation (GDPR) is

AIMED & FRAMED is a brand name and consists of 2 individuals working under their own name at the same address:
1. Tamara Llenas Navarro / ES53319597P
and
2. Reinier Schenk / ESY7238007J
Calle Miguel Márquez 11
29520 Fuente de Piedra (Málaga)
Spain
E-Mail: info@fraimed.com
If you have any questions regarding data protection in connection with the use of our website, you can also contact our data protection officer at any time. They can be reached at the above mentioned postal address and at the e-mail address above.

2. Data Processing on our Website

2.1 Visit our Website and Access Data
Every time you use our website, we collect access data that your browser automatically transmits to enable you to visit the website. The access data includes, for example, the IP address of the requesting device, the date and time of the request and the address of the website accessed and the requesting website. The processing of this access data is necessary to enable you to visit the website and to ensure the long-term functionality and security of our systems. The access data is temporarily stored in internal log files in order to produce statistical data on the use of our website, to further develop our website with regard to the usage habits of our visitors (e.g. if the proportion of mobile devices with which the pages are called up increases) and to generally maintain our website administratively. The legal basis is Art. 6 (1) lit. b GDPR. The information stored in the log files does not allow any direct conclusion to your person, in particular we only store the IP addresses in abridged, anonymous form.

2.2. Contact
You have several possibilities to contact us. This includes, for example, contact forms, by telephone, e-mail or mail. In this context, we process the contact and other data you provide us exclusively for the purpose of communicating with you. The legal basis is Art. 6 (1) lit. b GDPR.

2.3. Cookies and Comparable Technologies for Analysis Purposes
To improve our website, we use cookies and similar technologies (e.g. web beacons) for statistical recording and analysis of general usage behavior based on access data. We also use analysis services to evaluate the use of our various marketing channels. A cookie is a small text file that is stored by the browser on your device. Cookies are not used to run programs or download viruses onto your computer.
The legal basis for the data processing described in this section is Art. 6 (1) lit. f GDPR, based on our legitimate interest in the demand-oriented design and continuous optimization of our website.
In the following list of technologies used by us, you will also find information on the possibilities of objecting to our analysis measures by means of a so-called opt-out cookie. Please note that after deleting all cookies in your browser or the later use of another browser and/or profile, an opt-out cookie must be set again.

2.4.1. Google Analytics
Our website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses cookies and similar technologies to analyze and improve our website based on your user behavior.
The data arising in this context can be transferred by Google to a server in the USA for evaluation and stored there. In the event that personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield: https://www.privacyshield.gov/welcome
However, your IP address will be shortened before the usage statistics are evaluated, so that no conclusions can be drawn about your identity. For this purpose, Google Analytics on our website has been extended by the code “anonymizeIP” to ensure anonymous collection of IP addresses.
Google will process the information obtained by the cookies in order to evaluate your use of the website, to compile reports on the website activities for the website operators and to provide further services associated with the use of the website and the Internet.
You can configure your browser to reject cookies, or you can prevent the collection of data generated by cookies and relating to your use of this website (including your IP address) and the processing of this data by Google by downloading and installing the provided by Google:
https://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser add-on or if you access our website from a mobile device, please use this opt-out link. This will prevent Google Analytics from collecting data on this website in the future (the opt-out only works in the browser you are using and only for this domain). If you delete your cookies in this browser, you must click this link again.
Please refer to Google’s privacy policy for more information: https://support.google.com/analytics/answer/6004245?hl=en

2.4.2 Links to Social Media Channels
(a) Facebook Plugins
This website uses social plugins as offered by der Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook“).
When you visit websites that offer such plugins, data may automatically be transferred to Facebook’s server. We have no influence on the nature and the scope on the data collected and transferred to Facebook. In case you are logged in on our Facebook account, Facebook may connect your visit with your Facebook account.
For more information on Facebook’s privacy policy, please go to https://www.facebook.com/about/privacy
(b) Instagram Plugins
This website uses social plugins as offered by der Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA (“Instagram”).
When you visit websites that offer such plugins, data may automatically be transferred to Instagram’s server. We have no influence on the nature and the scope on the data collected and transferred to Instagram. In case you are logged in on our Instagram account, Instagram may connect your visit with your Instagram account.
For more information on Instagram’s privacy policy, please go to https://instagram.com/about/legal/privacy/
(c) YouTube Plugins
This website uses social plugins as offered by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (“YouTube“).
When you visit websites that offer such plugins, data may automatically be transferred to Facebook’s server. We have no influence on the nature and the scope on the data collected and transferred to YouTube. In case you are logged in on our YouTube account, YouTube may connect your visit with your YouTube account.
For more information on YouTube’s privacy policy, please go to https://www.google.de/intl/de/policies/privacy

3. Transfer of Data
The data collected by us will only be transferred to third parties if (i) you have given your explicit consent according to Art. 6 (1) lit. a GDPR; (ii) the disclosure according to Art. 6 (1) lit. f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an predominating interest worthy of protection in not disclosing your data; (iii) we are legally obliged according to Art. 6 (1) lit. c GDPR; or (iv) this is legally permissible and is required under Art. 6 (1) lit. b GDPR for the processing of contractual relationships with you or for the implementation of pre-contractual measures that are taken at your request.
Part of the data processing can be carried out by our service providers. In addition to the service providers mentioned in this privacy policy, this may include data centers that store our website and databases, IT service providers that maintain our systems, and consulting firms. If we provide data to our service providers, they may use the data exclusively for the fulfilment of their tasks. The service providers have been carefully selected and commissioned by us. They are contractually bound by our instructions, have appropriate technical and organizational measures in place to protect the rights of the persons concerned and are regularly monitored by us.

4. Time of Storage
In principle, we only store personal data as long as it is necessary to fulfil contractual or legal obligations for which we have collected the data. Afterwards we delete the data immediately unless we need the data until the end of the limitation period to prove legal claims or due to retention obligations.
For evidence purposes, we must store contract data for three years from the end of the year in which the business relationship with you ends. This is the earliest a legal claim can become barred.
Even after that, we still have to store some of your data due to accounting requirements. We are obliged to do so on the basis of retention obligations that may arise from the Spanish national laws. The periods specified there for the storage of documents are two to ten years.

5. Your Data Protection Rights
You have the right to request information about the processing of your personal data by us at any time. We will explain the processing to you and provide you with an overview of the data stored about you as part of the provision of information. If data about you is incorrect or not up-to-date anymore, you can demand a correction of your data. You may also request that your data will be deleted. If, in exceptional cases, deletion is not possible due to other legal requirements the data will be blocked so that it is only available for this legal purpose. You may also have the processing of your data restricted if you believe that the data we have stored is incorrect. You also have the right to data portability. We will send you a digital copy of your personal data on request.
To exercise your rights as described here, you may contact the contact addresses mentioned above at any time. You can also do so if you want to receive copies of guarantees to prove an adequate level of data protection.
You have the right to object to data processing based on Art. 6 (1) lit. e or f GDPR. You have the right to complain to our data protection supervisory authority. You may exercise this right before a supervisory authority in the member State in which you are staying, working or where your rights might be infringed.

6. Objection and Withdrawal of Consent
According to Article 7 (3) GDPR, you have the right to withdraw your given consent at any time. As a result, we will no longer process data based on this consent. The withdrawal of consent shall not affect the lawfulness of processing based on given consent before itswithdrawal.
If we process your data on the basis of legitimate interests according to Art. 6 (1) lit. f GDPR, you have the right to object to the processing of your data according to Article 21 GDPR and to give us reasons which arise from your particular situation and which in your opinion indicate that your interests worthy of protection predominate.
If you object to data processing for direct advertising purposes, you have a general right of objection, which we will implement without you giving reasons.
If you would like to make use of your right of withdrawal or objection, an informal message to one of the contact addresses mentioned above is sufficient.

7. Data Security
We maintain current technical measures to guarantee data security, in particular to protect your personal data from unauthorized access by third parties and from risks during transmission. These measures are implemented to the current state of the art in each case. To secure personal information you provide on our website, we use Transport Layer Security (TLS) to encrypt the information you enter.

8. Changes to our Privacy Policy
We may update this privacy policy from time to time, for example when we update our website or when legal or regulatory requirements are changing.

TERMS & CONDITIONS

Welcome to the website of Aimed & Framed.

By using our services, you accept these General Terms and Conditions (“GTC”). Please read this GTC carefully.
This GTC shall be applied to the contractual relationships entered into on the website of Aimed & Framed available at aimed-framed.com,
and to the visit and use of the website. You expressly agree that you use our website at your sole risk.

1. AIMED & FRAMED AS PROVIDING SERVICES

AIMED & FRAMED is a brand name and consists of 2 individuals working under their own name at the same address:
1. Name: Tamara Llenas Navarro / EU Taxnr.: ES53319597P
and
2. Name: Reinier Schenk / EU Taxnr.: ESY7238007J
Calle Miguel Márquez 11
29520 Fuente de Piedra (Málaga)
Spain
E-Mail: info@fraimed.com
Telephone number: +34 609 788 074

Representatives: Tamara Llenas Navarro & Reinier Schenk
Email address for general inquiries: info@fraimed.com
Customer Service: AIMED & FRAMED, 
Calle Miguel Márquez 11, 29520 Fuente de Piedra (Málaga), Spain
Telephone number: +33 645 676 068
Email address for online customer service: info@fraimed.com

2. GENERAL PROVISIONS
The following Terms and Conditions are valid between you and Aimed & Framed and apply to all use of our website aimed-framed.com.
This GTC is in effect from March 15th, 2024 and shall be effective until withdrawal. We reserve the right, at our sole discretion, to update, modify or replace any part of this GTC by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Please read the GTC and check back often. If you do not agree to any change to the GTC then you must immediately stop using our website. If you continue to use our website, you are deemed to accept the modified GTC.

You should keep a copy of these Terms and Conditions for future reference. If certain parts of our Terms and Conditions are unclear, or if you have any questions, please contact our Customer Service via info@fraimed.com.
The governing law of this GTC is the Spanish law.
The language of this GTC and that of the contractual relation between you and Aimed & Framed is the English language. Each customer order establishes a unique contractual relation between you and Aimed & Framed.
Aimed & Framed has not accepted any code of conduct which shall govern its business conduct. This GTC shall not be recorded, it is entered into only in electronic form, and shall not be considered as a written contract.

3. THE COMPLAINT HANDLING PROCESS
Aimed & Framed shall seek to achieve a friendly settlement of any complaint you may have through negotiation or any other peaceful means.
Aimed & Framed shall inspect the orally communicated complaint immediately and shall be settled when it is necessary. When you are not satisfied with the result, or the immediate settlement is not possible, a protocol shall be prepared. Aimed & Framed shall answer every written complaint in writing within thirty (30) days from receipt. In case Aimed & Framed does not accept your complaint, it shall give a reasoning thereof.
The protocol in respect of your complaint shall be retained by Aimed & Framed for three (3) years.

The contact of the customer service where you can turn to with your complaint is as follows:
Customer Service: AIMED & FRAMED, 
Calle Miguel Márquez 11, 29520 Fuente de Piedra (Málaga), Spain
Telephone number: +33 645 676 068
Email address for online customer service: info@fraimed.com

4. INTELLECTUAL PROPERTY RIGHTS
Any invention, discovery, development, design, idea, creation, software, technology, procedure, process, technical material, documentation (hereinafter intellectual properties) relating to the products and services of Aimed & Framed in any manner are subject to copyright protection, and all or parts of them are the exclusive property of Aimed & Framed. You do not acquire any ownership of intellectual property when purchasing any of our products or using our services, including but not limited to our website. By using our services you are not entitled to use any trademark, brand name or logo in relation to such products or services.
Aimed & Framed reserves the right to every content on the products and services, including but not limited to the website. It is prohibited to download, to store electronically, to process or to transfer the content on the website in whole or in part without the prior written consent of Aimed & Framed.

5. DATA PROTECTION
For data protection, please see our Privacy Policy,and the link of the general EU law about GDPR.
https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32016R0679&from=EN

6. TECHNICAL REQUIREMENTS
Software requirements
The list of supported browsers include: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, Opera, Apple Safari for iOS, Google Chrome for Android. We kindly ask you to use an appropriate virus scanner and virus killer software.
We cannot guarantee that the website will operate continuously without any interruptions and errors due to the connection to the Internet. We have adopted adequate technical and organisational security measures to protect goods and services on our website, integrity of data, and electronic communications in order to prevent unauthorized use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/non-confidential information regarding users of our website, and to avoid unauthorised or unlawful access to such data and information.

7. MISCELLANEOUS
If Aimed & Framed does not exercise any of its rights derived from this GTC or other policies or legal provisions, such non-exercise shall not be deemed as a waiver of such right. Any waiver shall be made in writing. When Aimed & Framed shall not insist strictly on a significant provision of this GTC this shall not imply that Aimed & Framed renounces its insistence on the strict compliance of such provision.
Aimed & Framed does not make any particular promises in connection with the services, besides the expressed terms and conditions in this GTC. Aimed & Framed does not undertake any responsibility for the services’ content, functioning, reliability, availability and ability to meet your needs. Aimed & Framed provides the services on the basis of the principle “as is.”
Aimed & Framed excludes all forms of warranty to the extent permitted by law. The maximum amount Aimed & Framed pays for commitments relating to claims that are based on warranties including implied warranties under this GTC is the amount you have paid for the services. Aimed & Framed is not responsible in any case for reasonably unforeseeable losses and damages.
If any provision of this GTC becomes invalid, unlawful or unenforceable, the other provisions of this GTC shall remain in effect.

We will be happy to give you more information in relation to our services. Please feel free to contact us at any time.